slajder-main7

PRIVATE FACILITY

QUALIFIED TEACHERS

slajder-main2

WHY AQUATICA?

about us

slajder-main9

EASY ENROLMENT

FUN & RESULT

Frequently Asked Questions

You can enroll in lessons at any point during the term. If you start after the first week of term we will simply pro rata your fees.

Children under 3:

Simply just view our Babies and Toddlers page for details regarding your child/children level. In this level we divide children into the age groups. If you have any questions please contact us directly. TO BOOK IN, please create your parent portal account. Once the registration form is submitted we will email you the activation link to your online account as well as Direct Debit activation link. After we activate your account you will then be able to add your child/children to the portal so we can enrol them into classes. To confirm your enrolment full payment will be deducted from your assigned financial institution before starting.

Children age 3 and above:

With two age groups Pre-School Age 3-5 and School Age 5+, students are learning three levels of swim skills with other children of similar age and ability. Please view our Learn To Swim or Stroke Development pages for details regarding your child/children level. If you have any questions, please contact us directly. All children 3 and over must undergo a free assessment prior to enrolment. TO BOOK IN FOR FREE ASSESSMENT please call us 8544 3757 or send an email with your child/children details with preferred assessment date. Once an assessment has been attended your child will be assigned to a level within our program after which you will be able to book in a classes. You will be asked to create your parent portal accountOnce the registration form is submitted we will email you the activation link to your online account as well as Direct Debit activation link. After we activate your account you will then be able to add your child/children to the portal so we can enrol them into classes. To confirm your enrolment full payment will be deducted from your assigned financial institution before starting.

There is no limit in make up lessons per term. The time of this make up lesson will depend on vacancies in other lessons. You are entitled to a make up lesson if you cancel prior to your lesson notifying us by our Absence Notifications Form. Make up lessons are not available for missed make up lessons. The cut off time for morning lessons is 8.00am (for morning lessons)  or 2.00pm (for afternoon lessons) on or prior to the day of the lesson. No make-ups shall be given if contact is made after or during the missed lesson. Make up lessons can only be taken during the term of absence and cannot be carried through to next term or holiday programs. Make up lessons must be taken in a class of the same level. Once a make up class is booked it cannot be changed. If not attended there is no re-booking. We do not grant make up classes for non-attendance during the last week of term. If you know that you will be away and notify us earlier we can organise make up classes however we can not book in prior the term starting or prior your absence day. All make ups have to be organised after your return and it depends on availability.

We use automatic roll over to next term (same day and time as current term), usually it will happen in week 7 of a 10 week Term. Our supervisor will be assessing your child/children towards the end of a term, usually week 7 of a 10 week Term. We will notify you in week 8 if your child is changing level into a higher one so that you can change your child class into a proper level for next term. Invoices will be sent in week 8 (usually week 8 of a 10 week Term). If you wish to change the day and time of the class/level for next term you will have to let us know by Friday week 9 (usually week 9 of a 10 week Term). Week 8 and 9 are our PRIORITY WEEKS and after this time spots may be filled by new customers, so it is important to confirm re-enrolment during the PRIORITY weeks. On Friday week 9 we will be processing all invoices/payments for next term. In week 10 new enrolments and other changes start.

Re-enrolments are prioritised in the following order:

  1. Same day for same day
  2. Change of day
  3. New clients

Please note that the PRIORITY status only lasts for two weeks and after this time spots may be filled by new customers, so it is important to confirm re-enrolment during the PRIORITY weeks.

If you wish to withdraw from the program after term commences, two weeks notice is required via email.  There is no refunds and balance of the term’s fees less the two weeks notice can be credited for future lessons.

Absolutely! Our swim school operates all school terms including school holidays. We are closed on public holidays and your fees will be adjusted accordingly.

At our swim academy we start classes from 4 months of age. Babies have a natural attraction with the water and there are great activities to develop your child’s water awareness. Swimming lessons are the greatest thing ever. The most important thing when starting swim classes is that you, as the parent, are ready and keen to go and get wet with your child. During our lessons we will be singing songs and have fun.

For more information regarding baby swimming please see babyswim.info

There are quite a lot of benefits:

  • Early age swimming develops important skills that are unique to the water and swimming stimulates young children’s senses to enhance their brain development.
  •  Swimming lessons will make your child more water aware and also give you confidence with your child in and around water.
  • Babies get a very stimulating physical workout during lessons working on motor skills, balance, coordination, and strength and muscle tone.
  • Swimming develops self-esteem that will help build a positive attitude towards physical activity into the future.
  • Swimming will enhance your child’s emotional development, their social development, cognitive development and of course their physical development and all this in addition to the safety and survival skills
  • Swimming is a great social activity that will introduce you and your child to others participating in classes. You will all have a wonderful time interacting and engaging with others.

All of our ‘Babies and Toddlers’ classes do require each child to be accompanied in the water by an adult as our classes are designed to teach you confidence in the water with your child and you are the most important part of your child’s swimming experience.

As your child grows, swimming skills will continue to develop and extend. Each child is unique and will master skills and progress at their own pace. Regular attendance throughout the year will aid in your child’s ability to remain water-safe, retain skills and progress.

Absolutely! Swimming lessons provide a unique combination of social and physical interaction with the teacher and classmates. Learning to swim is a lifelong investment and continuing swimming during the winter months will build upon the skills learnt for the following summer. Stopping over winter may cause your child’s confidence and swimming ability to regress.